Terms of Service

Last updated: January 31, 2026.

1. Acceptance of Terms

Welcome to the Saraj Dent website. By using this website and our services, you accept these Terms of Service in their entirety. If you disagree with any part of these terms, please do not use our website.

2. Website Usage

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use and enjoyment of the website.

It is forbidden to:

  • Use the site in any way that could damage, disable, or overburden our infrastructure
  • Attempt unauthorized access to any part of the website or connected systems
  • Use automated systems or software to collect data from the site
  • Post or send any content that is illegal, offensive, or contrary to good practices

3. Appointment Booking

Booking an appointment via the website or phone represents your commitment to appear at the scheduled appointment. Please notify us at least 24 hours in advance if you cannot make your scheduled appointment.

  • We reserve the right to charge a fee for appointments cancelled less than 24 hours in advance
  • Multiple unjustified no-shows may result in booking limitations
  • Appointment confirmation does not guarantee a specific practitioner unless explicitly stated

4. Medical Information

Information available on this website is for informational purposes only and does not constitute medical diagnosis or advice. For any medical advice, diagnosis, or treatment, a personal consultation with our professional team is required.

5. Privacy and Data Protection

Use of this website is subject to our Privacy Policy. The collection, use, and protection of your personal data are described in detail in our Privacy Policy.

6. Intellectual Property

All content on this website, including but not limited to text, photographs, graphics, logos, icons, images, audio and video recordings, is protected by copyright and other intellectual property laws.

  • Copying, reproduction, or distribution of content without prior written consent is prohibited
  • Use of content for personal, non-commercial purposes is permitted
  • The "Saraj Dent" logo and name are trademarks and may not be used without authorization

7. Pricing and Payment

All prices displayed on the website are informational and may change without prior notice. You will receive the final treatment price after consultation with the doctor.

  • Prices are expressed in convertible marks (KM)
  • We accept cash, card, and bank transfer payments
  • Installment payments are possible for some treatments upon prior arrangement

8. Disclaimer

This website and all information, content, and materials available on it are provided "as is" without any warranties, either express or implied.

We do not guarantee that:

  • The website will be available without interruption or errors
  • Errors on the website will be corrected
  • The website or server will be free of viruses or other harmful components

9. Limitation of Liability

To the fullest extent permitted by law, Saraj Dent will not be liable for any direct, indirect, incidental, consequential, or any other damages arising from the use or inability to use this website.

10. External Links

This website may contain links to other websites that are not under our control. We do not assume responsibility for the content, privacy policies, or practices of any third party.

11. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes take effect immediately upon posting on the website. Continued use of the website after changes means you accept the new terms.

12. Governing Law

These Terms of Service are subject to the laws of Bosnia and Herzegovina. Any disputes arising from these terms or use of the website will be resolved in the competent courts in Sarajevo.

13. Contact

For any questions or concerns regarding these Terms of Service, you can contact us:

  • Email: info@sarajdent.com
  • Phone: +387 33 875 877
  • Address: Branilaca Sarajeva 20, 71000 Sarajevo

By using our services, you confirm that you have read, understood, and accepted these Terms of Service.